Missed Your DSAR Deadline? Here's What to Do Now
Don't panic. Missing the deadline is a breach, but responding late is better than not responding. Regulators may take a late but complete response into account.
Important: A late response is ALWAYS better than no response. Regulators may take a late but complete response into account (GDPR Article 83(2)).
Why Responding Late Still Matters
Reduces Complaint Risk
A requester who receives their data may have less reason to complain to the regulator.
Shows Good Faith
Regulators may consider what you did to put things right when deciding what action to take.
Limits Damages
In a civil claim, showing you eventually complied may help.
Prevents Escalation
A response now prevents the situation from getting worse with each passing day.
Your Late Response Action Plan
Follow these steps to respond as quickly as possible
Respond Immediately
Start the response process right now. Every additional day of delay makes the situation worse.
Acknowledge and Apologise
Contact the requester to acknowledge the delay. A brief, sincere apology goes a long way.
Provide a Complete Response
Make sure your late response is thorough and correct. A rushed, incomplete response makes things worse.
Document Everything
Keep detailed records of your response process. This evidence protects you if the regulator investigates.
Fix Your Process
Put systems in place to ensure this doesn't happen again. Regulators want to see improvement.
DSAR Response Guides
In-depth guides to help you respond correctly
Complete DSAR Guide
Everything you need to know about responding to data access requests under GDPR.
DSAR Response Checklist
Step-by-step checklist covering all phases from receipt to final response.
Redaction Guide
How to properly redact third-party data to avoid causing a data breach.
Just Received a DSAR?
15-minute action plan for when you first receive a request.
Start Your Late Response Now
The sooner you respond, the better. SAR Portal helps you respond correctly, even when you're behind.
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